Have a question? Contact Us.

Current Members

Members with current membership questions regarding:

• Benefits
• Finding a provider
• ID cards
• Copayments, coinsurance, deductibles, or claims
• Care when traveling

Please call Member Services at 1-888-901-4636 (TTY 711)

Members looking for:

• 24/7 medical care and advice
• Urgent prescription refills

Please call 1-800-297-6877

Members wanting to connect with the right mental health care, please call 1-888-287-2680. We can match you with a mental health specialist in your area.

New Members

If you or a family member is dealing with a health issue, you might want extra help transitioning your care. Call the New Member Welcome Team at 1-888-844-4607 (TTY 711) for support if:

• You have a scheduled surgery.
• You’re taking a prescription drug or using medical equipment.
• You’re pregnant and receiving prenatal care.
• You’re following an established treatment plan.
• A health care provider is working with you to manage a medical condition.